The purpose of evaluating revenue cycle strategies is to ensure that your Hospital is operating efficiently and maximizing your profit potential. Revenue Cycle includes patient scheduling, registration, charge capture, documentation and billing.


An evaluation of your Hospital revenue cycle includes a review of your current policies and procedures that pertain to each function identified in the previous paragraph, a chargemaster evaluation, a sample chart review, employee and management interviews, and a review of workflow as it pertains to the revenue cycle. Administration and staff are encouraged to identify specific areas of concern so they can be initially addressed.

Based upon the results of your evaluation specific recommendations to improve customer satisfaction, increase efficiency, streamline work flow processes, reduce unnecessary costs and maximize profit will be identified by function and reported to Administration. If requested we can develop and/or revise standardized policies and procedures that will assist staff in reaching best practice standards. Training is available to educate staff on these recommended changes.

 

We can also develop training courses for any and all aspects of the revenue cycle (see CBT - Computer Based Training).